Returns & Exchanges
At Bon Maxie, we want you to love your purchase, but if something isn't quite right, we offer returns on full-priced items within 30 days of delivery. All items must be in their original, unused condition with tags attached to be eligible for a refund or store credit.
Check Eligibility
Ensure your items are in original condition, unworn, and unwashed with all original packaging and tags still attached.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack and Post
Securely package your items and attach the provided shipping label or address details, then drop the parcel at your nearest post office.
Receive Your Refund
Once our team inspects your return, we will process your refund to your original payment method or issue a store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing